Updated at 2024-03-01
Shipping
How soon will my order be delivered and what is the usual delivery time?
Delivery Commitment at Batavia
At Batavia, our goal is to have your order delivered within 3 business days. While we strive to meet this timeframe, there may be instances where external factors, such as courier services, could cause a slight delay.
For a comprehensive overview of shipping costs and estimated delivery times specific to your country, please consult the "Shipping & Delivery" section.
Unfulfilled Delivery? Contact Us: If your order hasn't been delivered within the specified timeframe, we kindly ask you to reach out to our customer service team. They are here to assist you. Your satisfaction is our priority, and we want to ensure a smooth resolution to any concerns.
Can I change my order?
ShippingWhat countries do you ship to?
ShippingIt says my order has been delivered, but I haven't received anything. What should I do?
ShippingCan I change my delivery address after I have placed an order?
ShippingWhat if I have not received my complete order?
ShippingCan I pick up my order myself?
Shipping