Updated at 2024-03-01
Shipping
It says my order has been delivered, but I haven't received anything. What should I do?
Delivery Apology and Assistance
First and foremost, we sincerely apologize for any inconvenience regarding the delivery of your package. Kindly check your front or backyard as the package may have been left there. Additionally, we kindly request that you check with your neighbors, as the package might have been delivered to them.
If the package is not located, we urge you to contact our customer service immediately. They are ready to promptly address and resolve this matter for you.
Mon to Fri 09:00PM - 05:00AM (GMT+1)
Thank you for your understanding, and we appreciate your cooperation.
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